12 September 2023
Not all legal journeys are the same so adopting a one-size fits all approach to improving access to justice is unlikely to work for everyone. Consumer segmentation is the process of organising consumers into groups or segments based on certain qualities that they share. This provides a better understanding of consumers' needs allowing initiatives and services to be tailored to specific segments.
4 September 2023
Solicitors undertaking criminal advocacy have particular responsibilities to their clients and to the courts. Poor standards can result in consumer harm, miscarriages of justice and threaten the rule of law
14 August 2023
Our warning notice recognises the legitimate place NDAs have in agreements to protect commercial interests, reputation, and confidentiality.
2 August 2023
This report outlines findings from our review into how solicitors keep their skills and knowledge up to date and how firms make sure they are competent to provide the legal services they offer.
28 July 2023
Law firms of all sizes are currently managing regulatory risk in a period of economic uncertainty and this report helps identify and manage those areas of risk.
20 July 2023
This combined set of reports covers our work in authorisation, client protection and education and training for our financial year November 2021 to October 2022,
20 July 2023
We intervene and close down about 40 solicitor firms a year to protect client interests. This report details trends from 2021 to 2022.
20 July 2023
Solicitors enter the profession through a range of routes but the majority of solicitors
now take SQE assessments. This report charts training and education trends during 2021 and 2022.
20 July 2023
Our detailed annual report covering ethnicity, sex, age and disability monitoring as it relates to our enforcement processes.
20 July 2023
Our annual look at key trends and patterns in authorisation - the point where solicitors must meet the required professional standards.