High-volume consumer claims: join the discussion

2 October 2025

How can the high-volume consumer claims market work better for consumers? We are calling for further evidence on the challenges facing consumers that join high-volume claims, as it steps up the robust action it is taking to investigate poor practice, and to protect consumers.

Watch our on-demand webinar as we run through the challenges and issues we are encountering in this area, and discuss how we and the wider sector might respond.