10 October 2019
We commissioned YouGov to explore what reasonable adjustments law firms could offer to make sure their services are more accessible for disabled people.
As part of this they surveyed more than 3,500 disabled people through a combination of online surveys, one-to-one interviews and online forums. A workshop was also held with a number of local and national charities.
1 October 2019
The primary object of the Compensation Fund (the Fund) is to replace money which a defaulting practitioner or a defaulting practitioner's employee or manager has misappropriated or otherwise failed to account for.
21 August 2019
This research was informed by an online survey taken by 2,830 individual solicitors and 851 firms. It looks specifically at advocacy in the profession within the context of the different areas of law of advocacy, and was designed to cover a wide range of topics.
24 July 2019
Our Upholding Professional Standards report sets out information about how complaints are handled, how we conduct investigations, and how we decide whether and what sort of regulatory action is necessary.
1 July 2019
The standard of legal services and the actions of solicitors and firms has an impact on public confidence in the rule of law and the overall effectiveness of the operation of the legal system.
23 May 2019
We have committed to publishing our first tier complaints data annually. This is part of our commitment to improve information about legal services.
23 May 2019
The SRA Transparency Rules came into force on 6 December 2018 and require firms to publish price and service information if they publish, as part of their usual business, the availability of certain common services.
22 May 2019
We expect all solicitors to deliver a proper level of service to clients. This is a basic expectation of the profession and helps maintain the UK as the world’s centre of excellence for legal services.
2 May 2019
Thematic review: Money laundering is not a victimless crime. It is used to fund terrorists and facilitates drug dealers and people traffickers, as well as a range of other criminal activity.
4 April 2019
Thematic review: We carried out this thematic review to better understand how firms are delivering residential conveyancing services, and whether they are fulfilling their obligations to their clients.
