Regulation


Price transparency in the legal services market

In December 2016, the Competition and Markets Authority (CMA) published its market study into the provision of legal services in England and Wales.

Personal injury: The quality of legal services in the personal injury sector

We looked at 14 areas of the PI market where concerns have been raised. We visited 40 law firms. Firms generally showed they had systems and processes in place to make sure a proper service is provided to clients.

Experiences of consumers who may be vulnerable in family law

From the perspective of legal firms and consumers, this research explores the accessibility, cost and quality of family law services in the context of recent legal aid reforms.

Asylum report: The quality of legal service provided to asylum seekers - Thematic review

Thematic review: In this report, we set out the results of our thematic asylum project (the project). This review was undertaken in the light of the findings of independent research we commissioned in 2014, reported in the, 'Quality of legal services for asylum seekers', published in January 2016 (the research paper).

An assessment of the market for Personal Injury

Our report assessing Personal Injury (PI) legal services has provided us with a detailed and up to date understanding of how this market is functioning following the introduction of legislative reforms under the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO).

Research on lawyer-client relationships in large firms

Researchers interviewed 53 senior corporate and finance lawyers from 20 of the largest corporate law firms in England and Wales to understand how the lawyer-client relationships works in larger firms.

Review of SRA Regulatory Management

This report examines the impacts of our supervision approach to high impact firms, otherwise referred to as Regulatory Management (RM).

Conveyancing Thematic Study: Summary Report

Thematic review: This report summarises the findings from these visits and highlights implications for the SRA's strategy for regulating firms engaged in conveyancing.

Conveyancing Thematic Study Full Report

Thematic review: In 2012, we undertook 100 visits with firms of solicitors that provide conveyancing services. The visits looked at the ways that these services are delivered, marketed and charged for.

Review of SRA client financial protection arrangements

In July 2010, the SRA commissioned Charles River Associates (CRA) to undertake a "roots and branch" review of the current financial protection arrangements.